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Privacy Policy

Privacy at a Glance

At WestReach Aviation, your privacy matters. Here’s the short version of how we handle your information:

  • What we collect: We only collect what we need to arrange and operate your charter flight (contact details, ID/passport info, booking details, and payment info).

  • Why we collect it: To get you safely to your destination, meet aviation and legal requirements, process payments, and keep you updated.

  • Who we share it with: Regulators (like border control and aviation authorities) and trusted partners (payment processors, catering, ground transport). We never sell your data.

  • How we protect it: We use secure systems and follow international privacy standards.

  • Your rights: Depending on where you live, you can request a copy of your data, correct it, ask us to delete it, or withdraw consent.

  • Cookies: Our website uses cookies to improve your experience. You can turn them off in your browser.

  • Questions? Email us at booking@westreachaviation.com — we’ll be happy to help.

For full details, please see our complete Privacy Policy below.

Privacy Policy - WestReach Aviation

Effective Date: September 5, 2025

WestReach Aviation (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under international privacy laws, including the EU General Data Protection Regulation (GDPR), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and the California Consumer Privacy Act (CCPA).

Information We Collect

We may collect and process the following types of personal information:

  • Identification & Travel Documents: Full name, date of birth, passport or government ID, nationality.

  • Contact Information: Phone number, email, address.

  • Booking & Payment Information: Flight details, billing address, payment card or invoice details.

  • Travel Preferences: Catering requests, seating, accessibility needs.

  • Operational & Regulatory Data: Passenger manifests and records required by aviation and border control authorities.

  • Website & Communication Data: Cookies, browsing activity, emails, and phone call logs.

How We Use Your Information

We use your personal information to:

  • Arrange and operate charter flights.

  • Fulfill legal and aviation safety requirements.

  • Process payments and issue invoices.

  • Communicate with you about flights, services, and updates.

  • Improve our website, customer service, and operations.

  • Comply with international travel and security laws.

Sharing of Information

We may share your information with:

  • Regulatory & Safety Authorities: Aviation regulators, customs, border control, and security agencies.

  • Service Providers: Payment processors, IT providers, catering, and ground transportation partners.

  • Business Partners: When coordinating services at your request.

We do not sell your personal information.

International Data Transfers

As an international aviation service, your information may be transferred to and stored in countries outside your residence. We take steps to ensure adequate protection through contracts, safeguards, or legal requirements.

Data Retention

We keep personal information only as long as needed for operational, legal, and safety obligations. When no longer required, data is securely deleted.

Data Security

We apply industry-standard technical, physical, and organizational safeguards to protect personal information against unauthorized access, loss, or misuse.

Your Rights

Depending on your location, you may have the following rights:

  • GDPR (EU/UK Clients): Right to access, correct, delete, restrict processing, and request data portability.

  • CCPA (California Clients): Right to know what personal data is collected, request deletion, and opt out of the sale of personal data.

  • PIPEDA (Canadian Clients): Right to access and correct your personal information, and to withdraw consent (subject to legal restrictions).

To exercise your rights, please contact us at +1 (587) 777-9500. We may request verification of identity before processing requests.

Cookies & Online Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and improve services. You may manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your personal data is handled, please contact us:

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WestReach Aviation
Springbank Airport, Calgary, Alberta, Canada
booking@westreachaviation.com

+1 (587) 777-9500

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If you are located in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority.

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